Skills Summary

C# / .NET

  • Maintainer of company’s .NET-based customer portal
    • Added features such as proposal cloning and quote deletion
    • Troubleshooting and bug fixes
  • Spearheaded project to allow customer portal access to third-party business partners
    • Rewrote and refactored controllers to accommodate alternate business rules and new product lines
    • Redesigned views to allow for custom user experience
    • Completed project in half the allotted time
  • Rewrote batch-payment processes to migrate to new credit card processing service
  • Designed ASP.NET Dynamic Data site for internal use, allowing call center managers GUI-type access to call log data

SQL Server / T-SQL

  • During customer portal project, expanded product selection by 15%, along with integrating new product lines into billing and inventory databases
  • Maintainer of company data warehouse
  • Wrote several dozen stored procedures, debugged and documented others

PowerShell

  • Leader of project to standardize company’s multi-language automated script base to PowerShell
    • Rewrote scripts originally written in KSH, BASH, Perl and Python
    • Documented script functionality where missing or incomplete
    • Added missing error- and sanity-checking where applicable
  • Automated Excel reporting process for call center clients
    • Additionally used Excel PowerPivot, Visual Basic macros, and SQL queries
    • One process now opens Excel sheets, runs macros, breaks links to master sheets, and emails the resulting reports to clients
  • Developed daily task for sorting thousands of call recordings daily, saving up to 20 hours’ manual work per month

Web development: HTML / CSS / JavaScript

  • Sole maintainer of company websites
    • Add and edit pages within style guidelines
    • Troubleshoot and add functionality to JavaScript and jQuery scripts
    • Add new JavaScript features on request

Misc Skills

  • Strong language and communication skills
    • Former news editor and managing editor of NMU’s The North Wind Student Newspaper
    • Clear and consistent communication skills improved as the remote member of TelNet’s development team
    • Contributed to internal development wiki
    • Wrote documentation on existing programs and methods where overlooked
  • Microsoft Excel
    • Worked with PowerPivot tables, PowerQuery, VB macros, and multiple functions